Whizz Desk.
Build a team of AI agents that answers your customers across a website widget, WhatsApp, Telegram, Slack, and email. Assemble it from visual blocks or paste your website link and let it build itself.
Whizz Desk is a self-serve front office. A front office is a team of AI agents that share one memory, one knowledge base, and one set of channels. It answers questions, captures leads, books meetings, and escalates to a human when it should. You ship it in minutes and it runs on the Whizz Engine.
Two ways to build#
Every account starts empty. There are two paths to a working front office, and you can mix them.
Blocks#
Drag blocks onto a canvas and wire them together: an Agent to answer, a Knowledge block for your documents, a Booking block for your calendar, a Guardrails block to keep it on-topic. Each block has a small set of fields. Nothing is code.
Paste a link#
Paste your website URL. Whizz Desk crawls it, infers what your business does, and proposes a branded agent team with knowledge already ingested. You review the proposal and apply it, then keep editing in blocks. See Build from a link.
Core concepts#
Six terms carry the whole product.
Team#
A team (a front office) is the unit you publish. It owns a roster of agents, one knowledge base, one memory, and a set of channels. An organization can have one or many teams by plan.
Agent#
An agent has a name, a role, instructions, triggers, and a set of tools. A Router directs each message to the right agent automatically, so a visitor never picks who they talk to. See Agents & blocks.
Knowledge#
Knowledge is what your agents can cite. Upload documents, crawl a site, or paste text; Whizz Desk indexes it for retrieval and attaches citations to answers. See Knowledge & memory.
Memory#
Agents remember customers across conversations. A returning visitor is recognized, and prior context carries forward, so the second conversation does not start from zero.
Channel#
A channel is a surface a customer reaches you on: the web widget, Telegram, WhatsApp, Slack, Messenger, Instagram, or email. One team answers on all of them. See Channels.
Credit#
1 credit = 1 answered message, on any agent, any channel, any model. That is the only unit you meter. Building a team and ingesting knowledge are near-free hooks, not per-message charges.