One credit,
one answered message.
Posted prices, unlimited seats, no per-user math and no per-model math. One credit is one answered message — any agent, any channel, any model. Overage past your plan is a posted $12 per 1,000.
They sell 500 messages for $40. We sell 4,000 for $39.
That is $9.75 per thousand answered messages, versus $80. Same flat credit, any channel, any model.
Free
$0 /mo
200 messages /mo
1 team · unlimited seats
100 knowledge pages
1 channels
web widget + dashboard
Every account starts here. One agent team, the web widget, real answers — no card.
Starter
$39 /mo
4,000 messages /mo
2 teams · unlimited seats
2,000 knowledge pages
6 channels
web widget + dashboard
A small business putting its front office online across a few channels.
Growth
Most teams$119 /mo
12,500 messages /mo
5 teams · unlimited seats
10,000 knowledge pages
7 channels
API + white-label widget
Growing companies and agencies. WhatsApp, API, white-label widget, more teams.
Scale
$349 /mo
38,000 messages /mo
15 teams · unlimited seats
50,000 knowledge pages
7 channels
API + white-label widget
High-volume front offices across many teams, channels, and brands.
Enterprise
$999+ /mo
Custom message volume
SSO · residency · voice
Reseller white-label
Unlimited teams · unlimited seats
Custom volume, SLAs, DPAs, and invoicing. Reseller mode and voice included.
Annual billing: 2 months free, optional — no lock-in required. 1 credit = 1 answered message, any channel.
Every channel, one price.
A message costs one credit whether it lands on your website widget, WhatsApp, or Telegram. Higher tiers unlock more channels — the per-message price never changes.
| Channel | Starter | Growth | Scale |
|---|---|---|---|
| Web widget | included | included | included |
| Telegram | included | included | included |
| Messenger | included | included | included |
| included | included | included | |
| Slack | included | included | included |
| included | included | included | |
| — | included | included |
Price your front office.
Drag the slider — the plan that fits, headroom left over, and cost per message update live.
One credit is one answered message — any agent, any channel, any model. A busy web widget plus WhatsApp runs 3,000–15,000 answered messages a month for most SMBs. Ingesting knowledge and building from a URL are near-free hooks, not metered per message. Overage past your plan is a posted $12 per 1,000.
Credits needed
6,000 /mo
Recommended tier
Growth
≈ $119/mo · $0.0198 per message
12,500 messages included · 6,500 left over each month
Estimates use posted credit prices — the same table the API bills from. Seats are unlimited on every tier.
For spiky months.
Run over your plan and answering keeps working: overage is a posted $12 per 1,000 messages — no expiring bundles, no surprise tier bump. Or buy packs; pack credits never expire and are consumed after plan credits.
Posted overage
$12 / 1,000 messages
= $0.012 per answered message — the same unit as your plan
1,000 pack
$12
1,000 credits
= 1,000 messages
$12.00 / 1k
5,000 pack
$55
5,000 credits
= 5,000 messages
$11.00 / 1k
20,000 pack
$200
20,000 credits
= 20,000 messages
$10.00 / 1k
The math, side by side.
| Desk | Chatbase | Botpress | Intercom Fin | |
|---|---|---|---|---|
| Entry price / mo | $39 (free tier below) | $40 | $150 | $50 |
| What that buys | 4,000 messages | 500 messages | 250 conversations | 2,000 messages |
| Effective unit | $9.75 / 1k msgs | $80 / 1k msgs | $600 / 1k convos | $25 / 1k msgs |
| Overage | $12 / 1,000 | buy next tier | per-conversation | buy next tier |
| Seats | unlimited, every tier | per workspace | per seat | flat |
| Build from a URL | yes — auto-builds a team | no | no | no |
| Cross-conversation memory | yes, every plan | limited | add-on | no |
| Model naming | the Whizz Engine — one price | metered by model | — | — |
Competitor list prices as published, July 2026 — verify on vendor sites. "—" = not offered or not published at the entry tier. Our numbers render from the live price table.
Straight answers.
What exactly does a credit buy?+
1 credit = 1 answered message — any agent, any channel, any model, one flat price. Building a team from your URL and ingesting knowledge are near-free hooks, not metered per message. Those are the numbers the API bills from; the calculator above uses the same table.
Are seats really unlimited?+
Yes, on every tier including Free. We meter the work (answered messages), not the people building or watching the front office. Add your whole team; the price does not move.
What happens if I run over my plan?+
Answering keeps working. Overage is a posted $12 per 1,000 messages — no surprise tier bump, no throttling mid-conversation. Or pre-buy packs (from 1,000 credits at $12); pack credits never expire and are consumed after plan credits.
Which model do the agents run on?+
The Whizz Engine. We route each message to the right model behind one flat credit price, so you never do per-model math or get billed differently for a smarter answer. When we improve the engine, your price does not change.
Can I export my data?+
Yes — conversations, leads, contacts, and knowledge export on every plan, including Free. Your front office is yours; leaving must never require a sales call.
Can I cancel any time?+
Yes. Plans are month to month with no annual lock-in; annual billing (2 months free) is optional. Upgrades apply immediately, downgrades at the next cycle, and you keep access until the period ends. Pack credits you purchased never expire.
200 messages a month, free. Do the math after.